Current OpeningsJoin the team at Distrikt 9, where luxury meets convenience. Immerse yourself in a work environment that values exceptional service, comfort, and an unparalleled guest experience at Distrikt 9.
  • Front Office Manager
    • Ensures prompt, courteous and accurate service to all guests.
    • Responsible for proper yield management of room inventory to achieve desired profitability.
    • Responsible for the preparation of capital and operational budgets for his department.
    • Recommends changes in methods, equipment and staff as per requirement.
    • Ensures safety and security of guest belongings in guest rooms, luggage room and guest lockers.
    • Ensures room folios are correctly maintained and payment received as per billing instructions given.
    • Responsible for adherence to all statutory requirements such as C-forms, Arrival and departure reports, encashment certificates, etc.
    • Ensures guest privacy, safety and security at all times within Hotel premises.
    • Makes conscious and continuous endeavour to meet new clients and maintain congenial relationship with existing clients.
    • Ensures all records and documents are maintained as per standards laid down by the management.
    • Controls group and individual reservations to ensure maximum occupancy.
    • Co-ordinates with the sales department for sales promotion.
    • Ensures that policies and procedures laid down by the management are followed.
    • Maintains good relations with present and prospective clients.
    • Controls day to day credit given to guests.
    • Co-operates with other departments so that the total activity contributes to ultimate satisfaction of guests.
    • Sets a high standard of work performance and attendance of all employees of the department and by consistent supervision ensures the maintenance of this standard.
    • Ensures constant follow-up on guest history.
    • Ensures the completion and follow-up of new and pending maintenance work.
    • Ensures regular sales calling for promoting business.
    • Sends out periodic statistical data to the concerned departments.
    • Trains the front office staff in coordination with the training manager.
    • Responsible for preparing duty rosters for his team.
  • Sales Manager
    • To formulate a sales program one year ahead and plan week-to-week sales activities with a view to maximizing the use of staff time and promotional finance
    • To research the market on a continuous basis in order to determine where business comes from, how it is influenced, to identify the Hotel’s clients and how they arrive in the city etc
    • To maintain within the community and in neighbouring marketing areas, contacts with airlines, travel agencies, commercial houses, private clubs, professional associations etc, to produce new business and repeat business for the Hotel. This is to be done by means of personals calls, telephone contacts and written communication
    • To keep himself up-to-date of market trends and Hotel selling techniques
    • To maintain liaison with corporate sales and marketing team and keep abreast of developments in the chain with a view to promoting weak properties and taking advantage of strong ones
    • To review internal promotional items on a regular basis to ensure that all Hotel signs, posters, tent cards etc are adequate, visually effective, and consistent with the company standards
    • To make recommendations to the general manager for local advertisement campaigns, media selection, timing, copy etc.
    • To suggest expenditure for direct mail programmes and special promotions, as well as estimate costs for the expenses of the sales department
    • To organize and promote in co-operation with the food and beverage department special projects such as food festivals, promotions, exhibitions, parties etc, in order to stimulate food and beverage sales
    • To prepare and execute regular direct mail campaigns which stimulate local interest in the Hotel’s facilities by announcing a special event or a promotion
    • To set-up appropriate filing systems of existing and potential accounts and keep them up-to-date and properly categorized
    • To adhere to strict grooming and hygiene standards

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